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Article: Developing a Culturally Competent Workforce

Cross Cultural Issues
Cultural Identity
Organizational Identity
Cross Cultural Awareness
Healthcare

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Cultural Awareness in the Workplace

Workshop Results

Learn what culture is, how it is learned
Understand what some of the broad
cultural trends are around the world
Examine how these trends can conflict
with the American workplace
Understand some of the challenges faced by members of a diverse workforce
Examine special challenges faced many
immigrants and refugees
• Learn how to identify when you are
having a cultural " moment"
Discuss how these issues have arisen in
participant's workplaces
Create strategies for enhanced cultural
understanding to be implemented in the
workplace
 

Description

Many companies are employing an increasingly diverse workforce. Too often, employees working with members of the diverse work horse have little or no understanding of what the challenges being faced by working in a culture that is not their own or by being a minority in the workplace. This program examines the idea of culture and some of the broad cultural trends around the world. Then it examines how these cultural trends may conflict with the American workforce and how to overcome these challenges.


Working Cross Culturally

Workshop Results

• Understand the impact of your cultural
identity upon your environment
and job effectiveness
• Examine how cross cultural experiences
impact you
• Learn the stages of culture shock and how
to cope with it, learn how you can
experience it without leaving home
• Learn what to pack in your "mental
suitcase" when traveling and working
abroad

Description

Once you know your personal cultural identity and you understand its impact on your choices and interactions, how do you apply this? What does it mean to work in a culturally diverse workplace? What does it mean to live or travel abroad? What cultural baggage (good and bad) do you bring with you to your interactions? Can you experience culture shock without leaving home?